Tuesday, November 23, 2010

Zune Black Screen Problem Fix

zune-tattoo After having the following problem with my 80Gb and 120Gb Zune’s in the last month I think I have come up with a fix. The problem that happened to me is as follows, my Zune was working fine and fully charged and then the screen went black and the unit stopped working. The normal reset button combination (back and up) did not work, nor did any other button combination. When I plugged the Zune into my computer, the computer did not even see a device as being there. I thought the unit was fried, or having an internal battery problem. I let it sit on my desk unplugged for a week and then plugged it back in just to check on it. Then it started to work. Two weeks later the same thing happened to my 120Gb Zune. The only thing that fixed the problem was to let it sit for a few days unplugged and then plug it in. I have had Zune’s for about 3 years now and this was the first time I had this problem. Whatever the source of the problem is, it looks like the only way to fix it is to let the battery run down and then charge the unit back up. Good luck if you are having this problem. Wouldn’t it be great if Microsoft acknowledged this problem on their website, Yeah right.

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